Reference

What Our Privacy Policy Covers for You

This page explains, in plain English, what we collect when you open an account, verify a wallet and move funds through bKash, Nagad or Rocket — and what you can ask us to change.

Account details you give usWallet and payment recordsCookies and device dataYour request rightsBangladesh support contact

Explore the Lobby Read FAQ

Where We Collect Data and Why

ck44pro Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep collection narrow. When you register, we store the details you type in: your name, date of birth, mobile number and the email you use to log in. When you deposit through bKash, Nagad or Rocket, we record the transaction reference, the amount and the

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sending wallet number so our team can match the payment to your account wallet. That record is what lets us reverse a failed transfer instead of leaving you to chase it. Device data — browser type, IP address, session logs — is held for account security,
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so an unusual login from a new handset can be flagged before anything moves. Cookies do two jobs here: keeping you signed in and remembering your language and currency choice. We do not sell your data to outside advertisers, and we do not pass your wallet
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number to anyone who is not handling your account. What we can lawfully collect and hold depends on your local law and eligible regions, so the rules that apply to you are the ones in force where you live.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA REQUESTS

How to Reach Us About Your Data

A privacy question should not sit in a queue. Send it through live chat from your signed-in account and our Bangladesh support team can pull up your record while you talk — no ticket number needed, because your session already identifies you. If chat is not convenient, the same request works by email. Tell us what you want: a copy of your data, a correction to a misspelled name, or closure of the account. We may ask you to confirm ownership of the registered mobile number first, especially where bKash, Nagad or Rocket details are involved, because we will not hand account information to someone who cannot prove the account is theirs.

Team online

Live chat in your account

Open chat after signing in and your session is already tied to your record, so the agent can see the account you're asking about and respond to the request directly.

Email request

Write to our support address with your registered mobile number and a clear description of what you need changed, corrected, copied or closed on the account.

Wallet-linked verification

When a request touches bKash, Nagad or Rocket details, we confirm you control the registered number before anything is updated or released to you.

HOW WE HANDLE IT

Storage, Security and Retention Practice

Your record sits behind encrypted connections, and only staff who need it for account care can open it — payment checks, security reviews and support replies. Passwords are stored hashed, so nobody here reads them, and one-time codes sent to your mobile are what confirm a login from a new device. Retention follows purpose: transaction records tied to bKash, Nagad or Rocket stay while your account is open and for the period local rules require afterwards, while marketing preferences you switch off are dropped from our send lists. Close your account and we stop active processing, keeping only what we must hold.

Encrypted connections

Sign-in, wallet details and chat all travel over encrypted links, so your mobile number and payment references are not readable in transit between your handset and our servers.

Restricted staff access

Account records open only for staff handling your payment check, security review or support reply, and each lookup is logged against the person who made it.

Retention by purpose

Payment records tied to bKash, Nagad or Rocket stay while your account is open plus the period local rules require, then they are removed from active systems.

Correction and deletion

Ask us to fix a name, update a number or remove data we no longer need to hold, and we confirm the change in writing once it is done.

Privacy Questions You Send Us Most

These are the points that come up again and again in chat — what we hold, who sees it, and how you get it changed. If your question is not here, message us and a person answers it.

Your registration details, the mobile number you verify with, wallet references from bKash, Nagad or Rocket deposits, and session logs. We hold what is needed to run the account and meet local record rules.

Only where it is needed to process a payment you started, to investigate account misuse, or where local law requires disclosure. We do not sell your data to advertising lists or outside marketers.

Yes. Ask through live chat from your signed-in account or by email, confirm you control the registered number, and we prepare the copy and send it to you in writing.

Message support with the correction and proof you control the number. Name and number changes get checked before they are applied, because they affect wallet matching on bKash, Nagad and Rocket payments.

While the account is open and for the period local rules require afterwards. After that they leave active systems. Records tied to an open dispute are held until it is settled.

Active processing stops and marketing contact ends. We keep only the transaction and identity records local law obliges us to hold, then remove them when that period ends.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBlackjack Action InfoHoldem Siege

What Our Privacy Policy Covers for You

How to Reach Us About Your Data

Live chat in your account

Email request

Wallet-linked verification

Storage, Security and Retention Practice

Privacy Questions You Send Us Most

01 What account data does ck44pro keep about me?

02 Do you share my details with anyone outside?

03 Can I get a copy of the data you hold on me?

04 How do I correct a wrong name or mobile number?

05 How long do you keep my payment records?

06 What happens to my data if I close my account?

Privacy Policy

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